Level 2: Care Coordination (Summer 2023)
7/28/23 – 8/25/2023
Live Learning Sessions Fridays, 11:30 am-1 pm MT
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This course focuses on the role of the health navigator in team-based care coordination. In this course, we will explore care coordination and related concepts, including their application to practice and commonly encountered challenges. You will be guided step-by-step to learn the basic skills and advanced strategies to enhance team-based care and client engagement for better health outcomes, patient safety, and workflow efficiency.


Motivational Interviewing: Intermediate Skills (Summer 2023)

8/2/2023 – 8/30/2023
Live Learning Sessions: 9 am – 10 am MT on Wednesdays

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This course builds on the fundamental motivational interviewing concepts learned in Basic Motivational Interviewing. In this course, you will expand your skills related to using OARS (open-ended questions, affirmations, reflections, and summaries). You will build confidence working with resistant clients and learn how to best integrate MI skills into your work setting.

This virtual course includes both online coursework (reading, videos, assignments) as well as weekly Live Learning Sessions via Zoom web conferencing. The live sessions will be highly interactive and include both large and small group practice.

Prerequisite: Basic Motivational Interviewing course and familiarity with OARS (open-ended questions, affirmations, reflections, and summaries)

Learning Objective

  • Increase ease with using MI Core Skills – 4 Processes, MI Spirit, OARS
  • Improve confidence noticing, evoking, and responding to Change Talk
  • Increase skills working with resistance and resolving ambivalence
  • Be able to share info and ideas using MI (Ask Permission: Elicit—Provide—Elicit)
  • Apply MI techniques to your specific work setting

Level 1: Health Navigation Fundamentals Online Fall 2023

9/8/2023 – 10/27/2023
Live Learning Sessions: Fridays from 11am-Noon MT

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Topics in this comprehensive “Level 1” training include patient navigation history and role, patient communication, health promotion, and professional conduct. Don‘t miss this opportunity to network with other navigation professionals!

This 8-week virtual course includes both online coursework (reading, quizzes, assignments) as well as Live Learning Sessions via Zoom web conferencing. Participants are expected to complete assignments each week prior to attending the live learning session. These interactive sessions allow participants to connect with fellow navigators and our expert instructors to apply the concepts to their daily work.