The Susan G. Komen Foundation is hiring a Manager of Patient Navigation Training. This individual can reside in any state in the U.S.
The Manager of Patient Navigation Training is responsible for supporting the Director, Patient Navigation in the development and oversight of a culturally competent patient navigation training program including curriculum development and instructional design; recruitment of training program participants; and ongoing program refinement and engagement of trained navigators.
- Serves as primary point of contact for curriculum development and instructional design, managing internal staff teams and external experts and/or vendors to complete training modules.
- Engages with navigation subject matter experts for best practice and knowledge sharing to ensure ongoing high-quality curriculum.
- Develops training materials, including program syllabus and other resources.
- Collaborates with Komen’s Learning and Development team to build online curriculum in Komen’s learning management software.
- Builds opportunities and processes for training new target audiences as program expands.
- Collaborates with Komen’s Evaluation team to support the evaluation plan and collection of appropriate data through registration, training and follow-up processes.
- Collaborates with Komen’s Marketing team to develop marketing and communications plans and collateral to drive recruitment of training participants, with a specific focus on recruiting trainees from underserved communities.
- Leads collaboration with internal mission staff team to leverage existing and prospective relationships to drive recruitment.
- Manages trainee enrollment and assignment in learning management system.
- Develops communication strategy with participants to reduce attrition and support completion of the curriculum.
- Manages continuing engagement with trainees.
- Identify and build opportunities for peer networking and professional development among training program graduates
- Develops process for management of access and enrollment in myKomen and HealthCloud for participants upon completion of training, and facilitates referral relationship process for trained volunteer peer navigators to Komen’s navigation and care services team.
- Track program data, case notes, and partnership meetings and maintain client and program files.
- Develops and deploys other trainings, conferences, events to drive continuing education and peer-to-peer networking.
- Works with internal and external stakeholders to leverage, enhance and expand targeted programs for specific diverse communities.
- Work with Komen’s Philanthropic Development team to assure ongoing funding for these special initiatives and sustainability.
- Promote and demonstrate appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.
- Identifies and participates in local cross-sectoral activities, events, meetings or other engagements to garner interest and support of diverse stakeholders in varying settings.
- All other duties as assigned.
- Experience building curricula and implementing training programs with learning management systems such as Adobe Captivate.
- Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led training programs.
- Familiarity with case management processes and/or patient navigation core competencies.
- Knowledge of current techniques and procedures used in the design and development of evidence-based public health curricula and training materials targeted to diverse audiences.
- Demonstrated cultural competency developing educational programs for communities of color and the underserved in a healthcare environment.
- Ability to identify opportunities to continually improve patient care and navigation services
- Ability to build strong relationships with community organizations, volunteers, colleagues and the health care community.
- Demonstrated computer proficiency in MS Office Products and ability to learn new software.
- Experience managing a team, with strong leadership, management and communication skills.
- Work Experience 2 – 5 years
- Education – Bachelor’s Degree: Public Health, Health Education, Public Administration, or Social Work preferred.
Preferred experience includes:
Master’s Degree (Public Health, Education, Social Work or similar) preferred, with extensive knowledge of National Comprehensive Cancer Network guidelines for breast cancer, competencies for patient navigation, and professional development topics for navigation including the Chronic Care Model, shared decision making, provider communication, compassion fatigue and psychosocial distress. Second language a plus. Certification from Academy of Oncology Nurse and Patient Navigators a plus.