About the Position
Front Range Area Health Education Center (FRAHEC) seeks a Health Navigation Specialist to work directly with refugee and immigrant communities. This position is available in either Colorado Springs or the Denver metropolitan area.
The Health Navigation Specialist position is responsible for working directly with people in the immigrant community, and includes community-based health navigation, peer-led trauma relief work, and addressing Social Determinants of Health. This position requires fluency in English as well as at least one other language listed here: Swahili, Kinyarwanda, French, Sango, Dari, Pashto.
How to Apply
Submit resume to karen@frhealth.org by Dec.15, 2024
Duties
The primary duties of the Health Navigation Specialist include, but are not limited to the following:
1. Community based health navigation work. These duties play a crucial role in assisting individuals in navigating the complex healthcare system and accessing the resources and services they need. The role includes providing support, information, and referrals to individuals seeking healthcare assistance. The primary focus will be on assisting community members in understanding their healthcare options, connecting them to appropriate services, attending medical appointments as appropriate, and empowering them to make informed decisions regarding their health and well-being.
Primary Responsibilities:
Client Assistance and Support
• Provide one-on-one assistance to individuals seeking healthcare services, including understanding insurance coverage, finding healthcare providers, and accessing necessary resources as needed. Duties may include recruitment of individuals who need this help from within the community.
• Conduct assessments of individuals’ needs and health-related concerns to identify appropriate services and support.
• Empower individuals to take an active role in managing their health by providing education, information, and resources.
Healthcare Navigation
• Assist individuals in understanding and navigating the healthcare system relative to their expressed and identified needs, including helping them schedule appointments, coordinating referrals, attending appointments, and explaining medical procedures and terminology.
• Collaborate with healthcare providers, community organizations, and social service agencies and referring agencies to facilitate access to healthcare services and address barriers to care.
• Stay up-to-date on available healthcare programs, insurance options, community resources and attend regular training as determined by the FRAHEC in order to provide accurate and relevant information to individuals.
Care Coordination and Referrals
• Coordinate care for individuals by ensuring timely communication between healthcare providers, community organizations, and other identified parties.
• Make appropriate referrals to community resources, social services, and support groups based on individuals’ needs and preferences.
• Advocate for individuals to ensure they receive comprehensive, coordinated, and culturally appropriate care.
Health Education and Promotion
• Conduct health education sessions and outreach activities as needed
Documentation and Reporting
• Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved in accordance with agency policies and procedures.
• Compile data and prepare reports in accordance with agency policies and procedures including but not limited to staff meetings and meetings with agency staff as to be determined by the supervisor.
• Ensure and demonstrate compliance with privacy and confidentiality regulations
2. Peer-led trauma relief work. This work requires organizing groups of peers who are suffering from the impacts of trauma, and utilizing the TREE model with them. This will entail the following:
• Learning the TREE model,
• Working through the TREE model with fidelity with the participants,
• Interacting with any researchers working on the project, and
• Collecting and providing data when necessary.
3. Social Determinants of Health. This may include, but is not limited to, helping community members address barriers regarding public benefits, housing, employment, schooling, etc., as relates to their overall health and well-being.
Compensation and Benefits
• Salary Range: $43,000 – $47,000 annually
• SEP IRA retirement contribution equal to 10% of salary
• QSEHRA health reimbursement up to $400 per month
• Flexible time off policy
Location
Position available in either:
• Colorado Springs
• Denver metropolitan area
Equal Opportunity Statement
Front Range Area Health Education Center is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and strongly encourage applications from candidates of all races, ethnicities, national origins, religions, ages, disabilities, sexual orientations, gender identities, veteran status, and other underrepresented groups. Our organization believes that a diverse workforce strengthens our ability to fulfill our mission and better serve our communities.
FRAHEC will provide reasonable accommodations for qualified individuals with disabilities in the application and employment process. Please contact us if you need assistance.