COVID-19 Community Clinic Navigation Toolkit
During this time of crisis, patient navigators and other unlicensed staff may be used in new ways. See below for appropriate tasks for navigators, a script to be used while making outgoing phone calls to vulnerable populations (feel free to edit to meet your needs), glossary of common terms and links to resources. These tools are geared toward community health center settings.
Watch the video: Hear PNTC director Dr. Patricia Valverde go over the new toolkit.
Scope of Practice
Appropriate tasks for patient navigators and RNs
Sample Script
Script for navigators making outgoing phone calls
Glossary
Key terms and concepts used during the COVID-19 pandemic
Resources
COVID-19 Resources for navigators and patients
Learning Opportunities
View webinars featuring timely topics such as reducing anxiety, ethics and stigma and health care policy in the time of COVID-19.
Reducing Anxiety in Yourself and Others
With the extra personal and global stress emerging due to COVID-19, stress levels and anxiety have escalated. If you are a health care worker or caregiver, you may have the extra burden of dealing with your own anxiety as well as those of the people you serve. This webinar features a discussion of stress management and coping skills.
Webinar Slides & Resources
Ethics and Stigma in the time of COVID-19
This webinar features a discussion of health care ethics and stigma in the time of COVID-19. Topics include shortage of services, ageism, racism and the impact of this pandemic on vulnerable populations.
Health Care Policy and COVID-19
This webinar is focused on state level policy. The COVID-19 pandemic will be the focus of the discussion, but there will also be a general overview of policy initiatives that will impact the work of patient navigators and those who support patients in clinical and community settings related to health and access to care.
View Slides Here
Brought to you by the Patient Navigator Training Collaborative, The Alliance of Colorado Community Health Workers, Patient Navigators and Promotores de Salud and the Colorado Cancer Screening Program.
