Are you a patient navigator supervisor, manager, evaluator or planning to implement a patient navigator program? Then this course is for you! Learn more about defining the PN role, how to craft job descriptions, and how to identify the training needs of your patient navigator staff.
The course provides a basic understanding of the patient navigator intervention model, reviews challenges facing PN program managers and provides strategies for an effective PN program.
We will review identifying evidenced-based clinical guidelines utilizing registries for identifying patients, developing standard work flows, PN training, key supervision needs and evaluation of PN services.
What people are saying about this course:
“I appreciate some of the guidance on best practices and program outcomes. I expect to reference what has been shared in the training as I prepare to make some programmatic changes.”
“I’m much clearer about the different roles and labels to unblur the lines for our clinics! The information really sparked my interest in capturing qualitative data and have already begun to research how other industries are doing this!”