The Discharge Planner provides, coordinates and facilitates patient discharge planning in collaboration with other health care professionals focusing on the smooth transition of patients from hospital care to home or other care facilities. Ensures that post-hospital care plans are comprehensive, understood, and effectively implemented. In addition, the Discharge Planner may provide administrative support within Case Management as requested.
Apply on Children’s websiteJob ID: 100672
An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.
1. Coordinates with team members, patients and families to develop discharge plans that address patients’ specific needs and ensure a smooth transition from hospital to home or care facility.
2. Arranges for post-discharge services, such as home care, therapies, or durable medical equipment (DME), ensuring all necessary services are in place before the patient is discharged.
3. Schedules, arranges, and facilitates post-acute care referrals or follow-up appointments with outpatient clinics, primary care providers and specialists as needed.
4. Educates patients and families on the discharge process, including follow-up appointments, DME instructions and basic care instructions to ensure compliance and reduce readmission rates.
5. Reviews patient insurance coverage and benefits to ensure post-discharge services and equipment are covered and addresses routine financial concerns with patients and families.
6. Liaises with social services, community resources, and support groups to provide patients and families with access to additional support and resources needed post-discharge.
7. Documents discharge planning process in the patient’s medical record, ensuring accuracy and completeness for legal, regulatory, and billing purposes.
8. Participates in multidisciplinary team meetings to discuss complex cases, share insights, and develop strategies to address challenges in the discharge planning process.
9. Provides administrative support for the department by performing assigned tasks or activities within the scope of their role.
Minimum Qualifications
- Degrees
- High school diploma or equivalent is required.
- Experience
- One (1) year experience assisting patients and families or related healthcare/community customer service experience.
- Equivalency
- A relevant Associate’s or Bachelor’s degree may substitute for required experience on a year for year basis.
Salary Information
Pay is dependent on applicant’s relevant experience.
Hourly Range: $22.20 to $33.30