Cross-Cultural Communication

Cross-Cultural Communication

In this course, you will learn about facilitating cross-cultural communication and mediation between patients and providers.  In this course, you will learn to: Define culture and cultural identity Explore the CHW’s role in promoting successful cross-cultural...
Public Health 101

Public Health 101

Public health exists to protect and improve the health of people and their communities. According to the American Public Health Association, this science-based, evidence-backed field strives to give everyone a safe place to live, learn, work and play. In this course,...
Health Insurance Basics

Health Insurance Basics

Applying for health insurance can be complicated and confusing. In this course, you will learn more about health care options for people in Colorado and how to help people apply for coverage. This course discusses eligibility for Medicaid, Medicare, Child Health Care...
CLAS Standards and Social Determinants of Health

CLAS Standards and Social Determinants of Health

In this course, you will learn about Culturally and Linguistically Appropriate Services (CLAS Standards) and Social Determinants of Health (SDoH). You will learn why delivering culturally and linguistically responsive services and addressing the non-medical factors...
Trauma-Informed Care

Trauma-Informed Care

Most people in the United States have experienced some degree of psychological trauma in their lives. Community health workers and patient navigators are very likely to meet and work with people who have experienced trauma and will need knowledge of “trauma-informed...
Outreach and Inreach: Strategies for Community Health Work

Outreach and Inreach: Strategies for Community Health Work

A Community Health Worker is a liaison to the communities they serve and an advocate for health equity. This requires them to partner with community members, colleagues, and public health leaders to get the job done. Whether it’s for connecting people to your program...

Kidney Disease for Health Navigators

As a Patient Navigator, you are uniquely positioned within a medical team to build relationships with at-risk clients to encourage and guide them through the process and stages of kidney disease. The upcoming modules aim to provide an overview of kidney disease,...
Intro to Emergency Preparedness

Intro to Emergency Preparedness

This course covers basics of emergency and disaster preparedness and planning. Emergency and disaster preparedness and planning are knowledge, capabilities, anticipation, response, and recovery to the impacts of a disaster. Community health workers and patient...

Introduction to the Community Health Worker Role

This course and several modules are designed as the basic training for Community Health Workers (CHWs) to gain skills and comprehensive knowledge of community resources, basic health promotion, and professional conduct. After completing the online modules, you will...
Ethical Guidelines for Community Health Workers

Ethical Guidelines for Community Health Workers

As professionals, Community Health Workers (CHWs) are encouraged to reflect on the ethical obligations that they have to the communities that they serve. In this course, you will learn more about ethics, common ethical challenges, and how to use values to make ethical...

Health Navigation Fundamentals

Welcome! Health Navigation Fundamentals is an online, 8-week course designed to improve patient navigation skills. Each week has a variety of content to explore, activities to complete, and fosters discussions between you and your classmates.  In addition, there will...

CHW Scope of Practice

Scope of practice, which is utilized in many professions, is a set of skills or competencies and services that someone is permitted to perform. In this course, you will learn what activities lie within the Community Health Worker (CHW) scope of practice.  In this...

Duty of Self-Awareness

A lack of self-awareness (not knowing what you know), can compromise a  Community Health Worker’s ability to support the clients and communities being served. Personal lived experiences, values and beliefs, and unresolved challenges, if left unchecked, can...

Care Coordination for Patient Navigators

Welcome to the Care Coordination for Patient Navigators Online Course! In this course, we will focus on the role of the advanced patient navigator in team-based care coordination. Specifically, we will explore advanced care coordination and related concepts, including...

Community Education and Facilitation

Welcome! This course has been designed to enhance group facilitation and education skills.  The skills can be applied to any type of group including health and education settings. (is this necessary?– Appropriate participants may include new group facilitators,...
Cross-Cultural Communication

Cultural Navigation

Cultural Navigators work as an integral part of public health teams to liaise between community members and public health professionals. In this course, you will learn more about the role of cultural navigation and public health.  In this course, you will learn to:...