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Just for Patient Navigator supervisors, managers and those building a navigation program! Learn the essential components of a successful navigation program. This course provides a basic understanding of the patient navigator (PN) intervention model and provides strategies for an effective PN program. We will review the importance of patient navigator role clarity, look at required competencies, PN training, what to look for while hiring, performance monitoring and program evaluation. Perfect for those new to the role or who want a refresher.

In this course, you will learn to:

  • List the 9 Principles of Patient Navigation
  • Explain the role and responsibilities of a patient navigator.
  • Differentiate a patient navigator from other members of the care team.
  • Demonstrate a basic understanding of patient navigator intervention model(s)
  • Describe the competencies for patient navigators
  • Describe qualifications for the position
  • Write an effective job description
  • Identify measures to monitor navigator performance
  • Explore ways to evaluate your program

Time Required

3 hours

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Certificate of Completion

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