This course is for supervisors, managers and those building a new program. Learn the essential components of a successful program using patient navigators or community health workers. This course provides a basic understanding of the patient navigator (PN) intervention model and provides strategies for an effective program. We will review the importance of role clarity, look at required competencies, training, what to look for while hiring, performance monitoring and program evaluation. Perfect for those new to the role or who want a refresher.
In this course, you will learn to:
- List the 9 Principles of Patient Navigation.
- Explain the role and responsibilities of a patient navigator or community health worker.
- Differentiate a patient navigator/CHW from other members of the care team.
- Demonstrate a basic understanding of patient navigator intervention model(s).
- Describe the competencies of the role.
- Describe qualifications for the position.
- Write an effective job description.
- Identify measures to monitor navigator performance.
- Explore ways to evaluate your program.
Time Required
3 hours
Course Navigation
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Certificate of Completion
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Course Content
Course Intro
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Patient Navigation History and Overview
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Program Evaluation
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References
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Your Feedback
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Leading and Administering a Navigation Program Quiz
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