In this course, you will learn about facilitating cross-cultural communication and mediation between patients and providers.
In this course, you will learn to:
- Define culture and cultural identity
- Explore the CHW’s role in promoting successful cross-cultural communication strategies
- Recognize the goals of culturally responsive mediation in public health/healthcare settings
- Use the Ladder of Visibility and Complexity model to understand cultural mediation in practice
- Distinguish between effective and ineffective encounters involving patients, providers, and intercultural mediators
Time Required
30 minutes
Use the navigation menu within the course to move through the modules.
Certificate of Completion
Complete the modules and quiz to unlock your certificate of completion.