Job Posting | Patient Navigator Training Collaborative https://patientnavigatortraining.org Navigate to new knowledge and skills. Tue, 05 Nov 2024 18:27:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 81030388 Job posting: Front Range Area Health Education Center seeks Health Navigator (Denver/CO Springs) https://patientnavigatortraining.org/job-posting-frahec/ https://patientnavigatortraining.org/job-posting-frahec/#respond Tue, 05 Nov 2024 18:27:45 +0000 https://patientnavigatortraining.org/?p=13706 About the Position
Front Range Area Health Education Center (FRAHEC) seeks a Health Navigation Specialist to work directly with refugee and immigrant communities. This position is available in either Colorado Springs or the Denver metropolitan area.

The Health Navigation Specialist position is responsible for working directly with people in the immigrant community, and includes community-based health navigation, peer-led trauma relief work, and addressing Social Determinants of Health. This position requires fluency in English as well as at least one other language listed here: Swahili, Kinyarwanda, French, Sango, Dari, Pashto.

How to Apply
Submit resume to karen@frhealth.org by November 15, 2024

Duties
The primary duties of the Health Navigation Specialist include, but are not limited to the following:

1. Community based health navigation work. These duties play a crucial role in assisting individuals in navigating the complex healthcare system and accessing the resources and services they need. The role includes providing support, information, and referrals to individuals seeking healthcare assistance. The primary focus will be on assisting community members in understanding their healthcare options, connecting them to appropriate services, attending medical appointments as appropriate, and empowering them to make informed decisions regarding their health and well-being.

Primary Responsibilities:
Client Assistance and Support
• Provide one-on-one assistance to individuals seeking healthcare services, including understanding insurance coverage, finding healthcare providers, and accessing necessary resources as needed. Duties may include recruitment of individuals who need this help from within the community.
• Conduct assessments of individuals’ needs and health-related concerns to identify appropriate services and support.
• Empower individuals to take an active role in managing their health by providing education, information, and resources.
Healthcare Navigation
• Assist individuals in understanding and navigating the healthcare system relative to their expressed and identified needs, including helping them schedule appointments, coordinating referrals, attending appointments, and explaining medical procedures and terminology.
• Collaborate with healthcare providers, community organizations, and social service agencies and referring agencies to facilitate access to healthcare services and address barriers to care.
• Stay up-to-date on available healthcare programs, insurance options, community resources and attend regular training as determined by the FRAHEC in order to provide accurate and relevant information to individuals.
Care Coordination and Referrals
• Coordinate care for individuals by ensuring timely communication between healthcare providers, community organizations, and other identified parties.
• Make appropriate referrals to community resources, social services, and support groups based on individuals’ needs and preferences.
• Advocate for individuals to ensure they receive comprehensive, coordinated, and culturally appropriate care.
Health Education and Promotion
• Conduct health education sessions and outreach activities as needed
Documentation and Reporting
• Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved in accordance with agency policies and procedures.
• Compile data and prepare reports in accordance with agency policies and procedures including but not limited to staff meetings and meetings with agency staff as to be determined by the supervisor.
• Ensure and demonstrate compliance with privacy and confidentiality regulations

2. Peer-led trauma relief work. This work requires organizing groups of peers who are suffering from the impacts of trauma, and utilizing the TREE model with them. This will entail the following:
• Learning the TREE model,
• Working through the TREE model with fidelity with the participants,
• Interacting with any researchers working on the project, and
• Collecting and providing data when necessary.

3. Social Determinants of Health. This may include, but is not limited to, helping community members address barriers regarding public benefits, housing, employment, schooling, etc., as relates to their overall health and well-being.

Compensation and Benefits
• Salary Range: $43,000 – $47,000 annually
• SEP IRA retirement contribution equal to 10% of salary
• QSEHRA health reimbursement up to $400 per month
• Flexible time off policy

Location
Position available in either:
• Colorado Springs
• Denver metropolitan area

Equal Opportunity Statement
Front Range Area Health Education Center is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and strongly encourage applications from candidates of all races, ethnicities, national origins, religions, ages, disabilities, sexual orientations, gender identities, veteran status, and other underrepresented groups. Our organization believes that a diverse workforce strengthens our ability to fulfill our mission and better serve our communities.

FRAHEC will provide reasonable accommodations for qualified individuals with disabilities in the application and employment process. Please contact us if you need assistance.

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Care Coordinator at Strive Health (Denver, CO/Hybrid) https://patientnavigatortraining.org/care-coordinator-at-strive-health-denver-co-hybrid/ Thu, 03 Oct 2024 23:11:26 +0000 https://patientnavigatortraining.org/?p=13679 The Care Coordinator works collaboratively with the care team to provide ongoing support and communication to chronic kidney disease (CKD) and End-Stage Renal Disease (ESRD) patients. This individual acts as a single point-of-contact to coordinate resources along the care delivery spectrum, identify gaps, and provide proactive follow-up. The Care Coordinator is responsible for making sure the patient’s care at various locations is connected and there are no gaps in care or communication. This role will report to the Lead Care Coordinator.

The Day to Day

  • Performs outbound calls to patients to understand their clinical needs and connect them with appropriate resources. Performs outbound calls to providers to make appointments for patients or follow up on care. Answers inbound calls from patients, providers, and other resources.
  • Follows up with patients to ensure their needs are met and schedules future check-ins. Notifies patients of location and appointment times as needed.
  • Coordinates with clinical resources and providers to ensure smooth continuum of care for patients. Assists with completing applications for resources, paperwork for provider visits, etc.
  • Monitors patient hospitalizations and follows up as necessary with care team members and outside resources to confirm Strive gathers all relevant patient information.
  • Provides patients with education materials and sends communications to primary care physicians, nephrologists, and specialists for new enrollments/appointments.
  • Collaborates well with all levels of a clinical team (from Medical Assistants to Physicians) and partners closely with the Strive Nurse Practitioner (NP) to manage all pieces of care related to resources, appointments, care transitions, and care gaps.

Minimum Qualifications

  • 2+ years combined of related education, experience, or certification.
  • Current BLS or CPR Certification required.
  • Efficient and reliable transportation allowing for the ability to commute to patient homes.
  • Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.
  • Internet Connectivity – Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.

Preferred Qualifications

  • Active Community Health Worker (CHW) Certification.
  • Customer service experience.
  • Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook.

About You

  • Excellent verbal and written communication skills.
  • Skilled at dealing with confidential information and/or issues using discretion and judgment.
  • Communicates clearly, respectfully, and thoughtfully.

Hourly Range: $22.25-$25.00

Apply Here

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Patient Care Coordinator (Porch Light Health – Denver, CO) https://patientnavigatortraining.org/patient-care-coordinator-porch-light-health-denver-co/ Thu, 26 Sep 2024 20:27:29 +0000 https://patientnavigatortraining.org/?p=13667 Porch Light Health’s Front Range Clinic is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.

This is a rover position between the following locations: Northglenn, Denver Area and Aurora clinics.

More info and to apply

Responsibilities and Duties

This is the entry level position where the focus of training is on developing and Demonstrating competencies of supporting professional staff by:

  • Scheduling patients
  • Collecting vitals and other information
  • Answering phones
  • Directing patients
  • Admitting and registering patients
  • Data and record keeping
  • Building maintenance and cleaning
  • Communication with medical staff
  • Patient centered care and customer service
  • Additionally staff will need to demonstrate a high-level, broad understanding of MAT, Harm Reduction, Low Barrier/High Access, HIPAA, OSHA and safety practices, verbal de-escalation and crisis intervention.

Qualifications and Skills

  • Bachelor’s Degree in related field preferred;
  • Previous medical clinic and/or addictions treatment experience preferred
  • In some cases experience can be substituted for education requirement
  • Basic computer skills
  • Reliable transportation
  • Proper time management
  • Reliable and Dependable

Compensation: $18-23 per hour

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Colorado Seeks to Hire Digital Navigators https://patientnavigatortraining.org/colorado-seeks-to-actively-hire-digital-navigators/ Mon, 05 Feb 2024 15:28:42 +0000 https://patientnavigatortraining.org/?p=13516 career, resume, hiring

In this role (15 openings in rural workforce centers, 4 in immigrant-serving organizations in Denver and Colorado Springs), you’ll work one-on-one during 60 minute appointments with up to four community members per work day.

Your goal is to help them get internet access at home and become proficient in using devices like smartphones, tablets, or computers. This support is crucial for accessing employment and education, banking, healthcare, government services, and communication through email and social media. Your efforts contribute to empowering individuals to independently handle tasks and access information digitally.

Preferred Qualifications:
Ability to communicate foundational digital literacy and skills concepts verbally in Spanish, Amharic, Arabic, French, Chinese (Mandarin and/or Cantonese), Nepali, Russian, Somali, and/or Vietnamese
1+ years paid or unpaid teaching, training and/or tutoring a diverse population of adults on using technology
Experience providing direct services to non-native English speakers, people with limited literacy skills, and/or people with disabilities who require accommodations for digital access
Experience assessing skills, identifying strengths and opportunities for growth, setting goals and monitoring progress

Click Here to Read More and Apply

Source: Colorado Department of Labor & Employment

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Job Posting: Housing Navigator https://patientnavigatortraining.org/job-posting-housing-navigator/ Wed, 19 Jul 2023 21:35:52 +0000 https://patientnavigatortraining.org/?p=13318 The Chaffee Housing Authority is seeking a motivated, self-starter with exceptional attention to detail, excellent communication skills, and a passion for community, social justice, and equity. This person will compassionately engage with community members who are seeking resources or access to affordable housing. The ideal candidate will have an understanding of housing insecurities and will also play a role in office management and establishing and maintaining the administrative systems for the organization. This position is full-time and salaried, currently stationed in the Salida office, and will have a flexible schedule including working in Buena Vista and other offices around Chaffee County.

Interested parties should email chaffeehousingauthority@chaffeecounty.org and include a cover letter and resume. Applications will be accepted on a rolling basis with first-round phone interviews being scheduled beginning July 21.

Click Here to Read Full Announcement

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Job Posting: Medical Case Manager (Denver) https://patientnavigatortraining.org/job-posting-medical-case-manager-denver/ Tue, 13 Jun 2023 19:11:12 +0000 https://patientnavigatortraining.org/?p=13269 COLORADO HEALTH NETWORK INC Logo

Medical Case Manager (Denver)

The Medical Case Manager purpose is to provide individualized, comprehensive case management and advocacy services to people living with HIV/AIDS.

Qualifications

  • EDUCATION – Bachelor’s degree in Human Services Social Work, or Psychology (or equivalent work/lived experience).
  • EXPERIENCE – 2 years case management experience and training preferred. Must be able to work in a diverse setting with diverse populations, including sexual orientation.
  • Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.
  • Knowledge of HIV and related issues.
  • Understanding of the Harm Reduction Model and Motivational Interviewing.
  • Cultural Competency/Sensitivity.
  • Excellent communication, client relations and management skills. Highly organized and detail oriented.

To learn more and apply, please visit the direct link here.

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Job Posting: Bilingual Clinical Patient Navigator (Denver) https://patientnavigatortraining.org/job-posting-bilingual-clinical-patient-navigator-denver/ Tue, 13 Jun 2023 18:53:27 +0000 https://patientnavigatortraining.org/?p=13267 COLORADO HEALTH NETWORK INC Logo

Bilingual Clinical Patient Navigator (Denver)

Under the supervision of the Clinical Services Officer, this position provides an assessment of eligibility, insurance assistance and health education to clients seeking services through the Colorado Health Network Medical Clinic. Patient Navigation services will support CHN to better serve those disproportionately at risk for or living with HIV/HCV by improving their access to medical care.

Qualifications

  • EDUCATION – Bachelors or Master Degree in: nursing, social work, sociology, psychology, counseling, or public health.
  • EXPERIENCE – 1-3 years’ experience working in healthcare setting. Experience using EMR or EDR preferred.
  • Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.
  • Basic knowledge of HIV, STIs, PrEP and other prevention methods.
  • Proactive problem solver who works well in multi-disciplinary setting.
  • Ability to communicate well with medical providers and support staff.
  • Strong verbal and written communication skills
  • Bilingual in Spanish (written and verbal) required.

To learn more and apply, please visit the direct link here.

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Job posting: Part time Health Navigator at Children’s Hospital (Aurora, CO) https://patientnavigatortraining.org/job-posting-part-time-health-navigator-at-childrens-hospital-aurora-co/ Wed, 08 Mar 2023 21:29:44 +0000 https://patientnavigatortraining.org/?p=12884 Part-time Health Navigator at Children’s Hospital Colorado
Looking for an opportunity where your talent can make a meaningful difference in people’s lives? Children’s Hospital Colorado’s Community Health and Advocacy team is hiring for a part-time Health Navigator in Aurora, Colorado. Health Navigators have a genuine understanding of the communities they serve, often due to shared lived experiences. The Health Navigator works with families and the health care team to reduce health disparities and improve patient engagement with their health.

Qualifications

  • EDUCATION – High School Diploma or equivalent.
  • EXPERIENCE – Minimum 3 years of experience assisting patients and families or other related healthcare/community experience. Knowledge of State social service agencies and community resources.
  • EQUIVALENCY – An Associate degree, in a related field, may substitute for the experience requirements on a year for year basis.
  • Experience working medically complex young adults preferred
  • Bilingual Spanish preferred

To learn more and apply, please visit the CHC careers page or the direct link to posting can be found here.

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We’re Hiring! Full-time Program Coordinator https://patientnavigatortraining.org/were-hiring-full-time-program-coordinator/ Fri, 24 Feb 2023 17:20:28 +0000 https://patientnavigatortraining.org/?p=12811
Join Our Team! 

The Patient Navigation and Community Health Worker Program Coordinator will be responsible for maximizing the enrollment and completion of PNCT courses, coordination of projects and evaluation, provide support during training sessions, and assist with grant reporting efforts. This position will specifically support enrollment of trainees into a community health worker training program.

Key responsibilities of this position include:

  • Work closely with Community Health Worker trainees to assess their needs and provide guidance on a training plan.
  • Collaborate with program partners to successfully enroll trainees into the program.
  • Maintain regular communication with trainees and keep records up to date.
  • Respond to phone and email inquiries as needed.
  • Provide technology support during Zoom training sessions.
  • Support grant reporting efforts, including compiling data and information, and supporting writing teams.
  • Coordinate program evaluation efforts, including sending evaluation emails, certificates, and email reminders.
  • Review program curriculum and assist with ongoing quality improvement efforts.

We are particularly looking for a bilingual (English/Spanish) applicant.

This is a full-time position located in Aurora, CO, on the CU Anschutz Medical Campus, Colorado School of Public Health. This role is eligible to work a hybrid schedule with at least two days of the week that can be worked from home.

Priority application deadline is March 1, 2023.

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Asthma Navigators needed: Northern and Eastern Colorado https://patientnavigatortraining.org/asthma-navigators-needed-northern-and-eastern-colorado/ Thu, 09 Feb 2023 23:45:15 +0000 https://patientnavigatortraining.org/?p=12710 ACCORDS (Adult and Child Center for Outcomes Research and Delivery Science) through the University of Colorado School of Medicine is contracting with navigators in regions across the state to implement the school-based approach called Stop Asthma Attacks (SAA).

Rates and fee structure for the proposed work is $28 – 35/hour, including transportation costs.

The regions are:

  • Lower Arkansas Valley (Lamar, La Junta, Las Animas) area
  • Greeley/Weld and Morgan area

Asthma Navigators will build off of work completed with school nurses and schools in the fall and spring of 2022. Asthma Navigators will play a central role in the research project and delivering/implementing SAA. Asthma Navigators will work closely with school nurses and their teams to identify students with asthma, complete asthma assessments, recruit families into the program and project, provide the SAA program (at least 3 sessions with children and families providing asthma education, counseling, case management and care coordination) and work with school nurses and schools to create asthma-friendly and supportive environments. Asthma Navigators work is intended to improve health outcomes for students with asthma and their families by supporting school nurse-led teams and families through health navigation and care coordination.

Navigators must be willing and able to travel independently throughout the assigned region using own method of transportation. Bilingual Spanish/English strongly preferred or ability to work with translation and interpretation services.

Click here for full job announcement and how to apply.

For questions, email ANOWARA.BEGUM@CUANSCHUTZ.EDU.

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We’re hiring! PNCT seeking Student Assistant https://patientnavigatortraining.org/were-hiring-pnct-seeking-student-assistant/ Fri, 20 Jan 2023 17:52:36 +0000 https://patientnavigatortraining.org/?p=12579 The Patient Navigation and Community Health Worker Training Program (PNCT) is hiring a Student Assistant to support our online and in-person courses. This position can be mostly remote. Must be a current college student to apply. Please email Erin Martinez at erin.martinez@cuanschutz.edu with a resume and a cover letter detailing your qualifications.

The Student Assistant will coordinate tasks for the implementation of activities conducted by the Patient Navigation and Community Health Worker Training program. The Student Assistant is responsible for working with the PNCT manager and director to maximize the enrollment of and completion of the PNCT courses. This is a part-time (up to 20 hours per week) position dependent on grant and private funding.

PNCT conducts interactive, skills-based training for the growing workforce of patient navigators and community health workers. This position would focus on supporting the logistics of several virtual and in-person trainings per month.

Responsibilities and Duties

  • Provide support during virtual courses, including running Zoom sessions, taking attendance and providing tech support for Canvas
  • Provide support during in-person courses, including organizing supplies, ordering food and providing logistical support
  • Coordinate program projects including collaborating with partners, communication with participants and record-keeping
  • Coordinate program evaluation efforts including sending evaluation emails, certificates and email reminders as needed
  • Respond to phone and email inquiries as needed

Knowledge, Skills and Abilities

  • Ability to work independently
  • Knowledge and experience using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Experience with survey software (Qualtrics preferred)
  • Ability to enter data into a database or excel spreadsheet
  • Demonstrates attention to detail and strong organizational skills
  • Maintains effective working relationships with project staff and PNCT partners
  • Excellent written, verbal and customer service skills
  • Ability to work occasional evenings and weekends as needed
  • Experience with Zoom, Canvas, social media and video editing a plus
  • Able to read, write and speak in Spanish a plus

Qualifications:

Bachelor’s degree in a related field or 1-2 years related work experience

Compensation: $20/hour

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Susan G. Komen hiring bilingual patient navigators (remote positions) https://patientnavigatortraining.org/susan-g-komen-hiring-bilingual-patient-navigators/ Wed, 11 Jan 2023 20:53:41 +0000 https://patientnavigatortraining.org/?p=12512 About Susan G. Komen
Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 30 years, we’ve led the way funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. and in more than 30 countries. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach, and public policy initiatives to make the biggest impact against this disease.

Susan G Komen is looking for two bilingual patient navigators to join their team.

  • Bilingual patient navigator (remote, can live anywhere in US) Full job description and apply here (job ID 2297)
  • Bilingual patient navigator (remote but must live in Tennessee, Mississippi, Louisiana or Arkansas to be considered) Full job description and apply here (Job ID 2294)

What You’ll Be Doing in the role of Patient Navigator
The Patient Navigator is responsible for providing direct patient assistance to help individuals obtain necessary breast services and breast cancer support throughout the continuum of care. Navigator will provide direct assistance to individuals and communities that results in (1) access and adherence to screening, diagnosis, and/or treatment services, (2) culturally competent breast health and breast cancer education (3) culturally competent navigation, including patient-provider communication, managing cancer-related distress, focus on quality of life and financial barriers. and (4) reduction of financial barriers for uninsured and underinsured individuals.

The primary objective of the Patient Navigator is to support Susan G. Komen in achieving our overall Vision and Mission by:

  • Assisting clients with various breast health and breast cancer-related needs to eliminate barriers to care within the scope of a patient navigator:
  • Identifying barriers to care and strategies to address and resolve them
  • Researching and facilitating access to community resources
  • Providing evidence-based information
  • Supporting provider communication and shared decision-making
  • Making referrals to clinical providers for services outside their scope

We Already Know You Will Also Have:

  • Experience as a breast cancer patient navigator.
  • Ability to guide individuals in high-stress situations to the care they need with a calm, culturally competent, non-judgmental demeanor both over the phone and in-person.
  • Comfortable discussing breast health, cancer and related topics.
  • Strong problem-solving and organization skills with the ability to prioritize and make decisions to deliver multiple objectives simultaneously.
  • Demonstrated computer proficiency in MS Office Products and ability to learn new software.
  • Experience in palliative and/or hospice care, including psychosocial or spiritual support, end of life planning.
  • Ability to work collectively with other team members.
  • Ability to cope with change and innovation.
  • Work Experience 2 – 5 years
  • Bilingual Proficiency – English and Spanish
  • Associate Degree: (Medical and health professions, Psychology, Human Behavior, Social Work)

Preferred experience includes:

  • Proven experience as a community health worker or patient navigator working with vulnerable populations.
  • Licensed Community Health Worker or Certified Patient Navigator.
  • Travel requirements required outside of your home office will be approximately 25% or less, depending on our business needs.

 

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Job opportunity: Max Foundation hiring Patient Navigator (Seattle, WA) https://patientnavigatortraining.org/job-opportunity-max-foundation-hiring-patient-navigator-seattle-wa/ Fri, 06 Jan 2023 17:45:23 +0000 https://patientnavigatortraining.org/?p=12490 Foundation Overview
The Max Foundation is a non-profit global health organization that believes in a world where all people are able to access high impact medicines, where geography is not destiny, and where everyone can strive for health with dignity and with hope. We exist to accelerate health equity. We do this by delivering medication, technology, and services to patients facing cancer and other critical illnesses, focusing our energy on those who no one else is helping. We carry out our work with team members based in Seattle at our global headquarters and local team members based in several targeted low- and middle-income countries. The Max Foundation has several programs and services, all focused on serving marginalized people living with cancer and other critical illnesses around the world. Learn more about The Max Foundation.

Role Summary
The Patient Navigator will provide support to patients, their families, and caregivers facing cancer to overcome healthcare systems and related barriers so patients can access timely and quality medical and psychosocial care through all phases of the cancer continuum. The Patient Navigator will report to the Director of Programs and will be accountable for collaborating on and implementing operational plans with the Programs department on our newly developed United States Patient Navigation Program. The US Patient Navigation Program will be piloted in Washington state in 2023 to support patients with cancer from medically underserved communities. The program is planned to expand beyond Washington state with the guidance and operational planning of the Patient Navigator and Programs department.

Responsibilities

  • Fields incoming requests received through the Patient Navigation Program’s helpline and email inbox
  • Performs non-clinical intake assessments to determine each patient’s needs and develops an individualized care coordination plan
  • Provides support and coordination of services for cancer patients and their families to overcome barriers to treatment including appointment scheduling and transportation or housing needs
  • Assists patients with health insurance navigation and other financial assistance programs
  • Coordinates translation services as needed and ensures patients receive culturally appropriate care and emotional support services
  • Provides educational resources to patients, their families, and caregivers through the continuum of care
  • Tracks patient inquiries and assistance provided in Patient Access Tracking System (PATS)
  • Networks and partners with other organizations and facilitates a transfer of care when appropriate
  • Contributes to the development of the Patient Navigation Program and process improvement, including new and innovative approaches or methods in patient navigation
  • Collaborates with global team members that can contribute to patient care based on the non-clinical needs assessment, where applicable
  • Sensitively handles confidential patient information and requests for data, in compliance with HIPAA
  • Leads community-based outreach initiatives to promote the program and establish or grow partnerships with physicians and community leaders.
  • Participates in in-person meetings and outreach initiatives as needed
  • Ability to travel in the Seattle metro area regularly and additional parts of Washington state as needed

Qualifications

  • Bachelor’s Degree, preferably in Social Work or a relevant field, certification preferred
  • At least 2 years of professional experience in a broad range of Patient Navigation or Patient Services role
  • Experience working in a global and multicultural capacity across time zones among diverse partners and patients
  • Current Driver’s License and insurance with the ability to travel in Washington state up to 25% of work schedule
  • Available to work occasional evenings and weekends

Skills

  • Strong attention to detail and a high standard for quality work products
  • Passion for superior customer service and flexibility to do what it takes to ensure successful patient support
  • Skilled in managing multiple patient cases and tracking follow-up calls to patients and community partners
  • Ability to communicate effectively and courteously with patients and their families from diverse cultural backgrounds, written and verbal fluency in another language a plus
  • Ability to work independently, prioritize tasks, and problem-solve daily
  • Proven ability to assess programmatic needs and growth areas and implement changes based on data and patient or team experience
  • Brings thought leadership and takes ownership of efforts to solidify processes to an evolving program
  • Ability to use organizational and program mission as a driver and align program growth to meet strategic goals of the organization
  • Excellent written and verbal English communication skills
  • Proficiency using Microsoft Office Suite (Word, Excel, and Outlook)

Compensation
We offer compensation commensurate with experience. This is a grant-funded position secured to the end of 2023 with the expectation of additional funding for continuation. No relocation provided.

To Apply: Visit our website at www.themaxfoundation.org/careers to apply. Please include a résumé and cover letter.

The Max Foundation is dedicated to diversity in staff and is an equal-opportunity employer.

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National Jewish hiring Lung Cancer Screening Coordinator/Patient Navigator https://patientnavigatortraining.org/national-jewish-hiring-lung-cancer-screening-coordinator-patient-navigator/ Mon, 03 Oct 2022 19:29:46 +0000 https://patientnavigatortraining.org/?p=12036 Lung Cancer Screening Coordinator/Patient Navigator With National Jewish (Full-time)

Position Summary: Functions as a member of the lung cancer screening team in the implementation and coordination of lung cancer screening (LCS).

Essential Duties  

  1. Pre-screens patients in accordance with LCS eligibility.
  2. Works with Utilization Management to request authorizations from insurance providers that require pre-authorization for LCS.
  3. Re-engages no call/no show patients each month to reschedule CTs.
  4. Reports number of scans performed each month to LCS committees. Documents positive versus negative scans and other quality metrics as needed.
  5. Monitors multiple task buckets for LCS orders.
  6. Supports weekly Suspicious Nodule Conference including preparation of weekly spreadsheet, calculation of risk malignancy, attendance at Nodule Conference and summation of agreed upon recommendations made by the multidisciplinary team.
  7. Serves as a resource in regard to the purpose and details of lung cancer screening and incidental nodule management protocols through review of the consent, protocol and IRB submission documents. Avoids deviations from protocols.
  8. Implements services that recognize age-specific needs and issues for customers serve

More details and to apply

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Job opening: Medical Case Manager at It Takes a Village (Aurora, CO) https://patientnavigatortraining.org/job-opening-medical-case-manager-at-it-takes-a-village-aurora-co/ Tue, 02 Aug 2022 19:29:43 +0000 https://patientnavigatortraining.org/?p=11841 Established in 2002, It Takes a Village, Inc. (ITAV) is an Aurora, CO based non-profit, tax-exempt organization geared towards reducing health and social disparities among people of color in the Denver metropolitan area.

The Medical Case Manager will provide client-centered medical case management, financial assistance, treatment education/support, linkage to care and support services for people living with HIV who are primarily coming out of incarceration.

Salary commensurate with experience, plus full health and dental benefits, sick, holiday and vacation leave.

Job Description:
a) Provides a range of client-centered services linking clients living with HIV to medical care,psychosocial and other services.
b) Helps clients create a coordinated care plan.
c) Provides ongoing assessment/reassessment of the client to determine further needs.
d) Monitors to assess the efficacy of the care plan.
e) Develops relationships with medical providers in order to ensure culturally responsive and appropriate care for clients.
e) Completes, in a timely manner, electronic and paper documentation, including financial assistance qualifying documentation, demographics, treatment adherence, medical lab results, etc.
f) Attends meetings and trainings as required.

Qualifications:
Bachelor’s degree, with emphasis on behavioral health or human services, preferred. At least two years of experience working with people living with HIV, people who are recently released from
incarceration, people with mental health disorders, or people with addiction disorders required. Must have extensive knowledge of the issues faced by communities of color and the LGBTQ+ community. Excellent computer and client file documentation skills required. Medical Case Management certification required within three months of hire. Motivational Interviewing training required within six months of hire. It Takes a Village is an equal opportunity employer and we do not discriminate based upon race, ethnicity, religion, gender identity, sexual orientation or country of origin.

Please submit a cover letter and resume to Imani.Latif@ittakesavillageco.org by August 12, 2022

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Job posting: Patient Contact Center Manager (UC Davis, CA) https://patientnavigatortraining.org/job-posting-patient-contact-center-manager-uc-davis-ca/ Thu, 30 Jun 2022 16:33:17 +0000 https://patientnavigatortraining.org/?p=11745 Patient Contact Center Manager at UC Davis (Rancho Cordova, CA)
Under the direction of the Patient Contact Center Director and Ambulatory Operations Leadership, the Patient Contact Center Manager is responsible for coordinating all operational aspects of assigned Patient Contact Center areas. The Patient Contact Center Manager is expected to provide visionary leadership in order to maximize the effectiveness of all service delivery systems, and to cultivate a culture responsive to the health care environment.
Salary Range: $6,608.33 – $14,808.33 Monthly
Required Qualifications 
• Applicants are encouraged to upload license and certification if required of the position.
• Bachelor’s degree and/or equivalent combination of education and work experience.
• Experience in management and administration of a contact or access center.
• Experience in managing operations relating healthcare inbound scheduling, outbound scheduling, and referrals.
• Analytical skills to effectively understand large amounts of complex medical, administrative and fiscal information, and ability to absorb such information to make timely and thoughtful decisions.
• Planning skills to analyze program goals and objectives given the current and potential health care trends, to make accurate short- and long-term projections to establish program needs and resource requirements; and to secure potential sources of funds and revenues to meet those requirements.
• Excellent organizational skills to determine workload priorities to enable timely completion of tasks.
• Knowledge of business and management principles, and of budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing, contract administration; and ability to apply these principles of a health care environment.
• Knowledge of budgeting process, management reports, accounting, purchasing and patient billing systems.
• Excellent interpersonal and communication skills.
• Strong leadership and management skills to provide planning, coordination and direction to departmental staff, and to propose innovative solutions to management problems.
• Personnel management skills to include developing position descriptions, recruiting, • interviewing, selecting, training, evaluating and disciplining others.
• Knowledge of applicable union contracts and staff personnel policies and procedures.
• Knowledge of personal and/or mainframe computers and software tools, including word processing, spreadsheet, data base, clinical information systems, electronic medical records, billing systems, and other application packages.
• Knowledge of regulations pertaining to health care services reimbursement.
Preferred Qualifications 
• Bachelor’s degree in related field (or within 24 months of hire).
• Master’s degree in a health administration or business field.
• Process improvement knowledge.
• Knowledge of TSI and Decision Line information management systems.
Special Requirements 
• Physical Demands: Sitting – Frequently, Standing – Frequently.
• Lifting Requirements: Up to 25 Pounds (Light) – Frequently.
• This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
• The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees.  To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.
To view full job description and submit an on-line application visit UC Davis Career Opportunities at:
Job ID # 26271
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Navigator Volunteer Opportunity at UCHealth https://patientnavigatortraining.org/navigator-volunteer-opportunity-at-uchealth/ Tue, 31 May 2022 17:01:23 +0000 https://patientnavigatortraining.org/?p=11689 Navigator Volunteer Opportunity at UCHealth

UCHealth – University of Colorado Hospital has launched a Volunteer Patient Navigator program in their primary care clinics and is expanding! The vision of this program is to empower patients to improve their health and well-being, by helping them access the best available community resources to meet their needs. Our volunteers come from all walks of life and undergo specific training to be a volunteer patient navigator. Navigators are then integrated into the primary care setting and assist patients with their needs alongside social workers, nurse case managers, and medical providers. This program provides a unique opportunity to participate as an important part of patients’ care team at UCHealth!

If you are interested in learning more, please contact Jenny Ricklefs at 720-848-4068, jennifer.ricklefs@uchealth.org or Sarah Abbott at (303) 752-5460, sarah.abbott2@uchealth.org.

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Job opportunities: Perinatal Resource Navigator and Community Activator with the Center for African American Health https://patientnavigatortraining.org/job-opportunities-perinatal-resource-navigator-and-community-activator-with-the-center-for-african-american-health/ Fri, 25 Mar 2022 16:59:14 +0000 https://patientnavigatortraining.org/?p=11505 Center AA Health LogoThe Center for African American Health is a community-based nonprofit organization dedicated to improving the health and well-being of African Americans. The Center works toward health equity for the underserved African American community by offering culturally competent health education and outreach that empowers community members to overcome the root causes of health problems, maximize their own individual health and access health and support services. We are looking for detail-oriented and organized team members who excel in fast-paced nonprofit environments, are interested in working to promote community health through inquiry, innovation, and impact and in joining a well-respected, high-impact organization with a rich history of community service.

Perinatal Resource Navigator
The Perinatal Resource Navigator will be responsible for advocating for pregnant and parenting women to help achieve health and life goals in relation to healthy pregnancy and parenting outcomes. Responsibilities include providing tailored health education to pregnant and parenting women on a wide variety of topics that will lead to healthy pregnancy outcomes such as healthy eating, breastfeeding, mental and behavioral health, and exercise.

Community Activator
The Community Activator plays a key role in conducting outreach and mobilizing constituents year-round for grass tops and grassroots advocacy led initiatives. In addition to working with other CAA Health staff, the Community Activator will serve as a liaison with constituents, policymakers, and community-based organizations.

View full job descriptions here

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Denver Public Health and Environment hiring 4 CHW Apprentices https://patientnavigatortraining.org/denver-public-health-and-environment-hiring-4-chw-apprentices/ Tue, 22 Mar 2022 21:51:39 +0000 https://patientnavigatortraining.org/?p=11495 The Community and Behavioral Health Division at Denver Public Health and Environment is hiring four Community Health Worker Apprentices for the CDC Health Disparities Grant. The apprenticeship program is one year of on-the-job training to gain skills and knowledge in public health. These positions are paid and have full benefits. The role’s responsibilities include working with community-based organizations, mobile COVID response units, and pop-up clinics to provide necessary information for connecting people to benefits and appropriate resources for clinical care and wrap-around services.

Learn More and Apply

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Job posting: Denver Health hiring co-enrollment specialist https://patientnavigatortraining.org/job-post-denver-health-hiring-co-enrollment-specialist/ Tue, 22 Mar 2022 17:46:25 +0000 https://patientnavigatortraining.org/?p=11486 The Co-enrollment Specialist Contractor will be a member of the Chronic Disease Prevention Program within the Community Health Promotion Division, at the Public Health Institute at Denver Health.

Under general supervision, this position provides content expertise and coordination for co-enrollment of the Earned Income Tax Credit and Child Tax Credit within Denver Health. Assists with the day-to-day planning and implementation of program objectives. Analyzes and tracks project deliverables and schedules and ensures program and specific projects operate in compliance with grant and funding objectives. Establishes and achieves program/project goals and objectives. Develops and modifies work plans and sets priorities. Ensures a constant focus on continuous improvement to achieve goals and objectives. Co-enrollment is about uplifting a patient-centered model that emphasizes convenience and stronger coordination so individuals and families can easily co-enroll in programs they are eligible for while on the Denver Health campus receiving other services. This integrated model not only improves customer experience with Denver Health and government benefit programs, but it also reduces poverty and improves health and development of Denver residents.

Qualifications:
Bachelor’s Degree preferred
At least two (2) years of program coordination or experience in healthcare, social services, non-profits, or related field required. Program management experience within public health, social services, non-profit or a healthcare environment preferred.

In lieu of a Bachelor’s degree:
a. Associate’s degree and 5 years related experience required.
b. High school/ GED and 7 years related experience required.

Pay: $25-28/hour depending on experience

This position will focus on the following areas:

• Understand the current clinical workflow and available data
• Build relationships with external partners (Colorado Department of Public Health and
Environment, Code for America, etc.)
• Implement quality improvement processes to increase efficiency of the workflow and reach
• Collaborate with individuals and teams across sectors and internal to Denver Health (health care,
public health, workforce development)
• Influence a complex set of processes, policies, and systems that comprise filing for and benefiting in tax credits
• Support systems improvement which allows eligible Denver families and individuals to leverage
economic security programs (such as EITC and CTC) to improve their health and wellbeing.

Essential Duties and Responsibilities
1. Coordinates and implements the grant program activities.
2. Determines work plans, activity tracking, and monitors deliverables.
3. Assists with management of grant budgets and subcontracts and ensures compliance.
4. Monitors and tracks subcontractor activities, implementation, and compliance as assigned.
5. Prepares necessary and required reports to management, funders, and the community.
6. Provides content area expertise to project team.
7. Facilitates meetings and events.
8. Develops and maintains effective partnerships using a collaborative leadership approach.
9. Develops and supports community and partner engagement.
10. Ensures that all efforts are equitable, inclusive, and support diversity.
11. Attends and actively participates with community boards and coalitions.
12. Works collaboratively across Denver Health and Denver Public Health, as needed, to coordinate programmatic goals within required timelines
13. Identifies new opportunities for partnerships.
14. Participates in cross-training and cross-coverage, as needed, and determined by supervisor.
15. Other duties as assigned.

Send Resume and Cover Letter: Brittany.Goldstein@dhha.org with the Subject: Co-enrollment Specialist Contract Position.

Review full job posting here: Health Program Specialist Contractor Position

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