Training and Career FAQ

Read these frequently asked questions for information about courses, training and patient navigator careers.

Courses and Training

Who is the training for?

Training is for patient navigators, social workers, and other community health care workers. Two levels of training are offered for different levels of experience. Learn more about Level 1 and Level 2 training.

How often are courses offered?

Courses are offered periodically throughout the year. Patient Navigator Fundamentals, our Level 1, 4-day face-to-face course, is generally offered two times a year. Level 2 online courses (6-8 week instructor-lead courses) are generally offered one time per year; however, some of these are being re-developed. Our self-paced tutorials are always available on our home page. Once we set course dates they are announced on our Navigator Announcements listserv. To get email announcements about upcoming courses, join our Navigator Announcements listserv.

How much does training cost?

Most courses cost $400, either for four full days of face-to-face training or for a 6-8 week online course. Free online tutorials are listed on our home page. Individuals attending face-to-face training will be responsible for travel arrangements and hotel accommodations.

Can I take courses online?

Yes, Level 2 courses are online courses. Check our website or join our Navigator Announcements listserv to stay informed of upcoming online courses. We also offer several free online self-paced tutorials which are listed on our home page.

What is my commitment?

By registering for training, you commit to attend the full course session. This applies to face-to-face or online courses. You also commit to completing all course pre-work prior to attending the course. Pre-work may be short readings, online videos or activities. Training is highly interactive and activities are designed around the number of students enrolled and diverse student experiences. Coming late, leaving early or not completing course pre-work affects the learning experience for the whole group.

Online courses require 4-8 hours per work for 6 to 8 weeks (depending on the course). The amount of work each week is similar to a college-level online course. Course activities include readings, tutorials, quizzes, and online discussions. Because you will be participating in online discussions with other students in the course, the success of the course depends on your participation. By paying for the course, you commit to fully participating in the course and online discussions.

Will I receive a certificate of completion?

Yes! You will receive a certificate for each course you complete. Continuing Nursing Education credits are offered for some courses.

Can I get college credit?

College credit may be awarded separately through the Community College of Denver (CCD). A related program for college credit is the Community Health Worker Certificate. This program is available at the Community College of Denver and community colleges throughout Colorado. Please ask about this option if you are interested.


Patient Navigator Careers

How do I become a patient navigator?

Check with hospitals and clinics in your area to see what education and experience they require. Some patient navigators have a background in healthcare or a human services setting, but not all patient navigator jobs require this background.

Where do I look for a job as a patient navigator?

Look for patient navigator jobs in clinics, hospitals, public health organizations, the health department and agencies like the American Cancer Society or the American Diabetes Association. Be aware that patient navigator jobs may have a different title such as patient advocate or patient coordinator. Other jobs related to patient navigation are: community health worker, community outreach worker, patient advocate, or screening outreach worker.

Do I need a certificate or special training to be a patient navigator?

No, you do not need specific patient navigator training or a certificate to be a patient navigator. Many patient navigators have little or no college. Other patient navigators are nurses or social workers with a college degree or master’s degree. Check with hospitals and clinics in your area to see what education and experience they require.

Will training help me get a job as a patient navigator?

It may help, but patient navigator training does not necessarily help you get a job as a patient navigator. Check with hospitals and clinics in your area to see what education and experience they require.

Can you come to our site to conduct training?

Yes, if your organization or program has specific consultation or training needs, our experts may be available to train navigators at your site. Contact us for more information.