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Request for nominations: Organizations working to address health literacy

Researchers at the Centers for American Indian and Alaska Native Health, Colorado School of Public Health, are conducting a research project aimed at developing quality improvement measures assessing organizational health literacy (OHL). Are you working to enhance health literacy, or do you know an organization that is? See below for project details and how to get involved.

Project overview: The objective of this project is to identify and conduct preliminary validation testing of a set of quality measures that can be used to assess the health literacy environment of a health care organization and monitor progress made through implementation of OHL-related quality improvement activities. This effort will result in establishment of a set of OHL quality measures that reflects patient priorities, has expert support, and is recommended for formal psychometric testing.

 Project activities: As part of this project, we are seeking to interview approximately 25 health care organizations around the country that are doing work to enhance (1) patient understanding of health information, (2) patient navigation of the physical environment and of the health care system, and/or (3) patient engagement and self-management.  We would like to invite you to nominate health care one or more organizations in your region (or beyond) that you know to be actively engaged in implementing interventions addressing these 3 priority areas (self-nominations will be accepted).

To submit a nomination, please email angela.brega@ucdenver.edu by Wednesday, April 13th  with the following information:

  • Organization name
  • Organization location
  • Contact (name, email, and phone if available)
  • Brief description of the types of efforts in which the organization is engaged

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Sign up today for Mental Health First Aid

MHFAThe Patient Navigator Training Collaborative (PNTC) is pleased to partner with Lucille (Johnson) Campbell, to offer Mental Health First Aid training.

Mental Health First Aid Colorado is a statewide, public education program committed to empowering individuals to identify, understand and respond to those in mental health and substance abuse crises.

Mental Health First Aid training is for everybody, especially patient navigators! Sign up today for this free training! MHFA will be offered from 8 am – 5 pm on the following days:

April 12 – Register Here

April 19 – Register Here (rescheduled date from March 24)

Here’s what you can expect to learn at the training:

  • What are common mental health disorders? What do they look and feel like?
  • Signs and symptoms of mental health and substance abuse emergencies
  • A five-step action plan to connect people in crisis to support systems
  • Myth busting and fact sharing about mental health and emotional challenges
  • Non-judgmental communication and listening skills
  • Local, state, and national behavioral health resources

Posted in: Blog, Denver Metro, PNTC Workshop Announcement

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Colorado School of Public Health to host Minority Health Summit on April 29

school of public health logo In honor of National Minority Health Month, the Center for Public Health Practice, Colorado School of Public Health will host the Minority Health Summit: Time for Action! Accelerating Health Equity in Colorado on April 29, 2016 at Colorado State University in Fort Collins.  This action-oriented, full-day event will highlight health issues of concern for people of color and will feature keynote speaker Dayna Bowen Matthew, JD, Robert Wood Johnson Foundation Health Policy Fellow and Professor of Law, University of Colorado Law School; topical panels, skill-building sessions, and networking between students and professionals.

The Summit is free, and lunch will be provided.  Space is limited, so please register today!

Posted in: Blog, Ft. Collins, Upcoming Events

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Questions about Medicare? Tune into webinar on March 17

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Join us for the CMS National Training Program

Understanding Medicare Webinar

March 17, 2016

1:00 – 3:00 pm ET/11:00 am – 1:00 pm MT

 

Do you have questions about Medicare? Want to help your clients access resources such as Medicare, Medicaid and CHIP? Join the Centers for Medicare and Medicaid Services or a webinar on March 17. This webinar will provide:

  • an overview of the Medicare program
  • a brief introduction to Medicaid, the Children’s Health Insurance Program (CHIP), the Federally-facilitated Health Insurance Marketplace
  • key resources for these programs

Click here to register.

 

Source: CMS

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Navigators invited to colorectal cancer forum in Pueblo this spring

CCSP LogoPlease indicate preferred date on Doodle poll below

The Colorado Colorectal Screening Screening Program  at the University of Colorado Cancer Center will be heading to Pueblo for a CCSP Regional Forum with our clinic partners, patient navigators and community partners this spring.  The intent is to ensure we are linking the Central and Eastern Southern Colorado communities with the resources CCSP offers our partners statewide.

We are still deciding exactly the date and location in Pueblo (most central spot) but hoping for early May to host this event.  Please let us know which dates and times might work best for you and your team.  If possible, please circulate this informational flyer within your networks.  We will announce a specific date and time once we know what works for most!  We will be providing travel scholarships for participating clinic partners.

Please include name and agency when responding!
http://doodle.com/poll/6i4s2e3tu9kpynzp

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Space still available in upcoming Level 2 course

logo_vecLooking to improve your patient navigation skills? There’s still space available in our February Level 2 course. See below for details.

Advanced Care Coordination – Feb. 18
Location: Society of Certified Senior Advisors
720 S. Colorado Blvd. #750-N, Denver, CO

This Level 2 course prepares patient navigators to coordinate care for their clients consistent with Agency for Healthcare Research and Quality (AHRQ) and Patient Centered Medical Home (PCMH) guidelines and requirements.

Register here

Note: Level 1 is a prerequisite for Level 2 courses.

Posted in: Blog, Denver Metro, Level 2, Upcoming Events

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Learning opportunity: Sustainable Financing for Community Health Workers

D4HA free learning opportunity for supervisors/managers of patient navigation/community health worker/promotora programs.

Thursday, Feb. 11, 2016
Noon – 1:30 PM Mountain Time

Community Health Workers (CHWs) have gained increased recognition and awareness since the passage of the 2010 Affordable Care Act. Many states that were funded through Centers of Medicare and Medicaid Innovation Center (CMMI) Health Care Innovation Awards (HCIA) and State Innovation Model (SIM) awards are turning to CHWs to help transform the delivery of health care in their respective states.

Utilization of CHW’s has historically been supported through grant funding. However, as more states come to understand the value of CHW’s as a means of improving health outcomes through care coordination, preventive care, and community-based engagement activities, they are looking for sustainable financing strategies, including Medicaid.

This Web Forum will feature speakers from state agencies in Connecticut, Michigan, Minnesota, and Pennsylvania who will provide valuable insight into how they have approached sustainable financing levers for CHWs, such as the recent preventive service rule change (440.130), managed care contracting, and health homes.

Register Here

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Learn more about health insurance literacy at webinar on Feb. 10

literacyToday more people have access to health insurance under the Affordable Care Act (ACA).  Yet, many people struggle to understand how health insurance works.  Health insurance literacy has been defined as the “degree to which individuals have the knowledge, ability, and confidence to evaluate information about health plans, select the best plan for their financial and health circumstances, and use the plan once enrolled” (Consumers Union, February 2012).  This webinar will provide useful resources and practical steps to improve health insurance literacy.

Join the Colorado Health Literacy Coalition in an interactive webinar from noon-1 p.m. Feb. 10  to learn more about health insurance literacy, including:

  • The Colorado Consumer Health Initiative and current health insurance literacy resources
  • Experimenting with ways to explain health insurance terms
  • Empowering patients to get the most out of their plans

Speaker:

Adam Fox, Director of Strategic Engagement, Colorado Consumer Health Initiative (CCHI). Adam has worked with the (CCHI) for the past 4.5 years, overseeing all communications, media, website, and engagement strategies to ensure CCHI’s policy and education goals are achieved. Adam enjoys creating and implementing new, creative initiatives and taking opportunities to amplify the strength of CCHI’s membership coalition. He is best known for creating the viral “Got Insurance?” social media campaign to raise awareness about ACA enrollment in 2013.

This webinar is available free of charge but advanced registration is required.

Register at   https://attendee.gotowebinar.com/register/4427617147829093378

Source: Colorado Health Literacy Coalition 

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Patient navigator courses coming your way in 2016

logo_vecHere’s a preview of patient navigator training opportunities offered by PNTC during the first half of 2016

 

Level 1

In February, Level 1, Patient Navigator Fundamentals, will be offered in both Pueblo and Denver.  In March, we’ll take Level 1 north to Fort Collins. In the spring, Level 1’s will be offered in Colorado Springs, on the Western Slope and in metro Denver. Dates and exact locations are TBD – stay tuned!

Level 2

Advanced Health Behavior Change will be offered in in February and April (the January course is already full!). This course focuses on chronic disease prevention and control. Advanced Care Coordination, which prepares navigators to offer high quality, patient-centered care, will be offered Feb. 18.

Online

For those looking for an online course, the next installment of Emotional and Social Aspects of Disease (a Level 2 course) kicks off on May 8. This is an instructor-led course with weekly required participation. More info here.

You can enrich your knowledge at any time with our free, self-paced eLearning courses. Topics include preventive healthcare, introduction to chronic disease, and clinical trials and patient navigation.

We are constantly adding new training opportunities. Our News, Facebook and Twitter pages are a great way to stay updated when courses are added.  The Events Calendar lists our most current schedule. If a course is not listed, a date has not been set and we will not be able to answer questions about upcoming course dates.

Posted in: Blog, Patient Navigator Training Collaborative, PNTC Workshop Announcement, Upcoming Events

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Colorado Patient Navigator Training Collaborative awarded $1.5 million grant

049Grant enable program to continue to offer free workshops to Colorado Patient Navigators over the next three years

A 41-year-old patient came to the physical therapy office saying he just wanted his knee pain gone. The Mexican national had been out of work for nearly 12 months and was worried he would get evicted if he could not return to his job in interior design.

The patient became upset when the PT office had the wrong information. Someone in the office called Veronica Morales, a patient health navigator and the care coordination team lead at Mountain Family Health Centers in Glenwood Springs. Thus began a relationship that was equal parts coach and advocate.

Morales helped the patient get physical therapy and also treatment for his underlying problem: HIV. Several weeks later, when the patient was hospitalized for complications from HIV, another mix-up had him being discharged to his home, instead of to a nursing home as was specified by his physician. Morales stepped in to clear up the miscommunication, possibly saving his life.

“Patient navigators knit together a fragmented health care system,” says Patricia Valverde, MPH, PhD, an instructor in the Community and Behavioral Health department at the Colorado School of Public Health (ColoradoSPH) and director of the Colorado Patient Navigator Training Collaborative, which includes ColoradoSPH’s Center for Public Health Practice, the Denver Health Prevention Training Center, and Red Rocks Community College. The Collaborative is one of only two training programs in the country that specialize in patient navigation.

Valverde, a founding member of the Collaborative, ​has been training patient navigators for nearly a decade. She will continue to do so thanks to a new three-year, $1.5 million Cancer Cardiovascular and Pulmonary Disease grant from Colorado’s tobacco revenue fund.

The grant will enable the Collaborative to continue training navigators like Morales. Trainees include new and experienced navigators, social workers, nurses and community healthcare workers. Over the course of the previous three-year grant, nearly 1,300 trainees attended the Collaborative’s workshops.

Colorado residents can take workshops free of charge, while a small fee applies to out-of-state participants.

Story by Michael Ennis of Brand Communications, LLC, for the Colorado School of Public Health. Read full story here

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CDC announces new resource for public health communicators

cdc-logoIn the United States, 9 in 10 adults may have problems understanding and using common health information. By using CDC’s new resource, Everyday Words for Public Health Communication, you can ensure that your organization’s communications are clearer and easier to understand.

Everyday Words provides:

  • Substitute terms
  • Real-life examples of complex public health language
  • Revised wording
  • Tips to reinforce meaning and avoid other common pitfalls

Everyday Words is a result of years of CDC communication experience, formative research, and testing with diverse audiences.

Visit CDC’s health literacy website for more information about Everyday Words, training, and other health literacy resources you can use.

Source: Centers for Disease Control and Prevention

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Non licensed navigators needed to pilot-test patient scenarios

045Experienced, non-licensed (non nurse/social worker) patient navigators are needed to help pilot-test the state’s future PN skills exam on Jan. 23, 2016, at the Anschutz Medical Campus in Aurora. This pilot test requires PNs to work with professional patient actors using real-life patient scenarios.

PN volunteers will be asked to meet with up to 15 patient actors during a 3.5-hour session. Participants will receive a Certificate of Appreciation documenting participation in the event. Free parking and lunch will be provided, as well as a $25 gift card.

The Colorado Department of Public Health and Environment (CDPHE) is working to establish voluntary credentialing for lay patient navigator educational/training programs and create a state-managed registry of PNs who have successfully completed the training program and/or skills test in Colorado.

CDPHE has partnered with the Center for Advancing Professional Excellence (CAPE) on the Anschutz Campus to test these patient scenarios using the same process that CAPE uses to evaluate physicians and other licensed providers’ ability to work with and communicate with patients.

Although the PNs at this pilot test will not be personally evaluated, don’t miss this opportunity to provide feedback and obtain experience related to the future testing procedures!

Personal auto expenses for mileage will be reimbursed as per state policy. For those who attend from outside of the Front Range metro area, travel and lodging may be provided (must be estimated and approved prior to participation). CDPHE has budgeted for unintended travel costs in case inclement weather impedes travel.

You are eligible to participate if you are an experienced non-licensed PN (other job titles may be used at your work place) performing such duties as:

  • Linking patients with services
  • Providing information and resources
  • Helping providers interact with patients
  • Offering health education and promoting behavior changes.

For more information or to volunteer, contact Pat Uris at 303.692.2577 or Patricia.uris@state.co.us. Response is required by Dec. 18, 2015.

Posted in: Blog, Denver Metro, Patient Navigator News, Upcoming Events

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Advanced Health Behavior Change course rescheduled

The Advanclogo_vecd Heath Behavior Change course planned for Dec. 11 has been rescheduled for after the holidays. The new date is Jan. 29, 2016. Please see more details below.

Advanced Health Behavior Change – Jan. 29 in Aurora, CO

This course focuses on chronic disease, including diabetes and cardiovascular disease prevention and control. It is hybrid course which includes an online component and a one day skills practice workshop designed for patient navigators, care coordinators, clinical and non-clinical practice staff.

You must register for both the online and in-person components.

Recommended Prerequisite: Level 1 Patient Navigator Fundamentals Course (or see course instructor)

Additional Recommended Prerequisite: Advanced motivational interviewing (MI) or a total of 12 hours of MI training (or see course instructor)

Register for Advanced Health Behavior Change

Posted in: Blog, Denver Metro, Level 2, Patient Navigator Training Collaborative, Upcoming Events

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Level 1 course offered in December in south Denver

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Interested in learning basic patient navigation skills before 2015 draws to a close? Due to high demand, a Level 1: Patient Navigator Fundamentals course has been added in December. This course will be held from Dec. 7-9 at the CU South Denver Campus, 10035 Peoria St., Parker, CO, 80134.

Patient Navigator Fundamentals is a three-day in-person course with an online course component designed to improve your patient navigation skills. Topics in this comprehensive “Level 1” training include patient communication, health promotion, professional conduct and motivational interviewing.

Space is limited, so sign up today!

Register for Patient Navigator Fundamentals 

Posted in: Blog, Denver Metro, Patient Navigator Training Collaborative, Upcoming Events

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New advanced courses added

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Improve your Patient Navigation skills with one of these workshops – just added! Sign up soon as space is limited.

Advanced Health Behavior Change – Dec. 11 in Aurora, CO

This course focuses on chronic disease, including diabetes and cardiovascular disease prevention and control. It is hybrid course which includes an online component and a one day skills practice workshop designed for patient navigators, care coordinators, clinical and non-clinical practice staff.

You must register for both the online and in-person components.

Recommended Prerequisite: Level 1 Patient Navigator Fundamentals Course (or see course instructor)

Additional Recommended Prerequisite: Advanced motivational interviewing (MI) or a total of 12 hours of MI training (or see course instructor)

Register for Advanced Health Behavior Change

Using Evaluation for Program Improvement and Capacity Building for Patient Navigation – Jan 13-14 in Arvada, CO

This two-day course offered by the Denver Prevention Training Center is designed to meet the needs of Patient Navigator Supervisors who want to increase basic evaluation skills. Participants will learn to use evaluation to improve prevention interventions; define common evaluation terms; use logic models to describe interventions; develop and prioritize evaluation questions; identify steps to prepare for evaluation; and identify strategies for building evaluation capacity within their organization.

Register for Using Evaluation for Program Improvement

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Training available for mandatory reporting of child abuse

school HC logoReporting suspected abuse or neglect may be a difficult decision, but the sooner a concern is reported, the sooner the child can be helped.

Professionals such as educators, healthcare providers and mental health providers are considered mandatory reporters. They are required by law to report suspected child abuse and neglect. In Colorado, it is a class 3 misdemeanor for a mandated reporter to fail to report suspected child abuse or neglect or to knowingly make a false report.

Mandatory reporters should report to their county department of social services, the local law enforcement agency, or through the child abuse reporting hotline system if there is:

Reasonable cause to know or suspect that a child has been subjected to abuse or neglect

A child is subjected to circumstances or conditions that would reasonably result in abuse or neglect

What Can Schools and SBHCs Do?

As a rule, when in doubt, report.

Reporting is anonymous and failure to report can result in criminal charges.

Tell your administrator. Make sure he or she is aware of your suspicion and that you are required by law to report your suspicion.

Document as much factual information as possible- bruises, comments, disturbing or sexual writing, sexual themes in play, etc.

Interview the student you suspect is being abused.

Ask open questions about what you’ve observed, but do not ask leading questions to the child.

DO ask open questions (ex., “Tell me how you got these bruises.”)

DO NOT ask leading questions (ex., “So your Dad is abusing you, right?”)

Let the child disclose to you what is happening. Be aware that the child may not tell you the truth, and you should still disclose if you suspect the child is hiding abuse.

It’s all right to say: “I suspect abuse but I don’t have proof.”

Want More Information?

Check out this training from the Colorado Office of Children, Youth & Families and the Colorado Child Abuse and Neglect Hotline.

Source: Colorado Association of School-Based Health Care

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Denver Housing Authority has immediate job opening

dhaDenver Housing Authority’s Workforce Development & Community Initiative Department has an immediate opening for a Patient Navigator.  The Patient Navigator works directly with DHA residents of Hirschfeld Towers to assist them in accessing the healthcare system with a specific emphasis on behavioral health.

The position is full time, hourly at $18.18 per hour with limited benefits.  This position is attached to a three-year grant.

Click here for a job description.

Interested candidates should submit a resume ASAP to personnel@denverhousing.org.

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Cultural Competency Workshop in Ft. Collins – Next Week!

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For all of you in northern Colorado, take advantage of this great opportunity to attend a cultural competency workshop led Kaiser Permanente-Colorado’s Diversity and Inclusion Center of Expertise.

When:       Friday, November 6th, 9:00AM – 4:00PM

Location:  Colorado State University, Lory Student Center room 324

Workshop Description:

During this 7-hour workshop, participants will explore the importance of aspiring to be culturally competent health professionals and will discover ways to enhance engagement with our growing diverse populations.

See the attached flyer for registration information. Register by Wednesday, November 4th!

ColoradoSPH Cultural Competency Workshop 11 6 15

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Enjoy Colorado Fall & Attend a Level 2 Training

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Take a drive in this lovely fall weather to attend an Advanced MI workshop in Montrose

Level 2: Advanced Motivational Interviewing
for Patient Navigators 

Date/Time: October 23rd, 9:00am – 4:00pm
Location: Montrose
Register for Advanced Motivational Interviewing

This advanced level motivational interviewing (MI) course builds on the fundamental concepts and basic skills learned in the Patient Navigator Fundamentals course.

  • Expand your skills related to the strategic use of questions and reflections
  • Build upon and deepen client change talk

…and don’t forget Durango this time of year!

Level 2: Advanced Health Literacy – Making Health Information More Accessible 

Date/Time: October 19th, 9:00am – 4:30pm
Location: Durango
Register for Advanced Health Literacy

Are you interested in practicing strategies to modify your written and verbal communication in order to increase patient understanding of health information? This 1-day workshop will be highly interactive and activity-based!

Posted in: Blog, PNTC Workshop Announcement, Upcoming Events

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Pregnancy and Breast Cancer – Grand Rounds, Wed. Oct 7th

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Virginia Borges, MD, MMSc will be giving grand rounds on Pregnancy
and Breast Cancer – Interactions of Risk and Management Review

Wednesday, October 7th – 7:30 – 8:30 AM

Academic Office One, 7th Floor, Room 7000 – 12631 East 17th Avenue – Aurora, CO 80045

Take advantage of this unique opportunity.  Participants will be able to:

1. Recognize pregnancy as a risk factor for young women’s breast cancer.
2. Understand the effect of parity on breast cancer outcomes.
3. Screen for and appropriately refer young women’s breast cancer during and after pregnancy.
4. Explain the gynecologic management of breast cancer survivors.

 

 

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